F.A.Q.

Order Process:
1. Customer Places Order On Website
2. TSW Waits For Payment To Clear:
    A. 1 to 3 Business Days - Credit Card
    B. 3 to 5 Business Days - Shop Pay
    C. 3 to 5 Business Days - Affirm
TSW Places Order and Pays Factory
Factory Waits For Payment To Clear 1 to 3 Business Days
Factory Builds Saber: 3 Days
Factory Gets Tracking Number from DHL: 1 Business Day
DHL picks up package: 1 - 3 Business Days
DHL Ships Package
Package Enters Customs (Hang Kong)
Package Exist Customs: 1 to 3 Business Days
Package Travels To US: 1 - 3 Business Days
Package Enters Customs (Local US)
Package Exits Customs: 1 to 3 Business Days
DHL Delivers Package: 1 to 2 Buisiness Days

Shipping Time: Orders typically ship within 7 business days. All custom work is usually on a 30 day delivery time so our technicians can work on your customization's.

Delivery Time: Most orders arrive within 7-14 days, though exceptions can occur. All custom work is currently being delivered within 30 days of purchase. This time can change. You can contact us at info@thesaberworkshop.com for your order status.

Tracking Your Order: Keep an eye on your inbox for order confirmation and shipping notifications. Don't forget to check your spam folder, just in case. If you want to be sure to get all of our emails about your order, please whitelist info@thesaberworkshop.com in your email.

Is Assembly Required?: Yes, your saber blade will need to be installed into the hilt. If you have questions on how to do this feel free to contact us at support@thesaberworkshop.com

Should I Choose a RGB/Baselit or Xeno/Neopixel?: Ppixel offer more customization of the blade effects, startups, and closures. Pixel can also do multiple colors on a single blade as the blade itself has multiple LED's inside. Baselit works like a flashlight with a single LED coloring the entire blade from the hilt. This causes the tip of the blade to be dimmer than the base.

What is the Warranty on my saber? We offer one of the best warranties in the business. You get 1 year full replacement Warranty, and we add an additional Year of Free repairs on top of that. Please see the Lightsaber Support link above then go to Our Warranty. You will find full details there.

Are you a Drop Shipper? Yes and No. We offer customization in our shop. Those customized sabers are not drop shipped. They come to our shop and we go over them with a fine tooth combs to look for defects. We also offer the option when purchasing a saber to have it gone over by one of our technicians before you receive it. We offer this option at checkout for an additional $35 All other sabers are drop shipped from the manufacturer right to you. We still offer our 2 year warranty on all sabers we sell.

How durable are your blades, Do they support heavy dueling? Yes! Both our 2mm and 3mm baselit blades support heavy dueling. Our 2mm Xenopixel blades can handle light to heavy dueling. We recommend a 3mm blade for Xenopixel Heavy Dueling just for extra protection.



What sounds come included with your LGT / Nexus sabers?

The following fonts are included
The Chosen - Anakin Skywalker    
New Horizon - Rey Skywalker    
The Dark Sword - DarkSaber    
The Assassin - Darth Maul    
The Knight - Kylo Ren    
Wanderer -  Taron Malicos     
The Protector - Obi-Wan Kenobi 
The Dark Empress - Darkside Rey
The Son - Luke Skywalker (RoTJ)
The Third Hunter - Reva / The Third Sister
The Master - Qui-Gon Jinn    
The Dark Lord Order - Darth Vader    
Fallen  Apprentice Magenta - Cal Kestis (Magenta Blade)    
The Princess - Leia Organa    
The Butcher - Revan    
Truly Lost - Darkside Cal Kestis    
Wraith - Custom
The Senate - The Emperor    
Redeemed - Cere Junda    
Bounty - Ahsoka  Tano    
The Count - Count Dooku    
Codex Of Light -  Custom    
Cyber Terror - Custom (Futuristic)
Dark Ages - Custom (Medieval)    
Hatred - Darth Malgus    
Idyll -  Custom (Samurai)    
Serenity - Custom   
The Champion - Mace Windu    
The Dark Lord Revisited - Darth Vader (variant)   
The Learner - Ezra Bridger    
The Second - The Second Sister    
The Teacher - Yoda    
Whispers Of Power - Custom
Moon Field - Sailor Moon

With our TSW Font Pack for Xeno3 you can get an additional 10 Sondfonts:
The Supreme Leader - Snoke
The Emperor - Palpatine Variant
The Dark Saber - Darksaber Variant (Clone Wars)
The Bringer Of Balance - Luke Grafflex
Do or Do Not - Yoda Variant
Hello There! - Obi-Wan EPIII
The Padawan - Ahsoka (Clone Wars)
B.M.F. - Mace Windu (Clone Wars)
All The Jedi - Rey Variant
Fallen Order - Cal Kestis

Where can I Download The Saber Workshop Fonts and Menu Pack?
You can Download It here

What Sounds come with TXQ sabers?

S-RGB Includes:
Skywalker
Obi EP III
Vader
Anakin
Darth Maul
Ahsoka
Fallen Order
Yoda
Grumpy Ben
TFU Secret Apprentice
Mando Saber
Dookula
RevanChist
The Princess
Emperor
Dark Side Rae

SNv4 Includes:
Ahsoka
Lanakin
Blue Lady Master
LDepa
Darth Maul
Dookula
DSR
Emperor
Fallen Order
Yoda
Grafflex ep9
Grumpy Ben
LInquisitor
L-Skywalker
Mace Windy
Mando Saber
Master Mundi
Obi EPIII
IQuin Vos
Revanchrist
Temple Guard
TFU Secret Apprentice
The Lost Sister
The Princell
Tulak Hord
Vader

Proffie Includes:
Angelic Plasma
Ani-Mation
BobaS1E5Mando
Darth Maul
DSR
Electric Essence
Emperor
Fallen Order
Jumpbike
Jurassic
Luke Skywalker
Obi EP III
Rogue Commander
Sebulba
Smooth Fuzz
Smooth Grey
Smooth Jedi
Stargate
TeenysSF
The Beginner
The Prize
TthCrst1
Ultron
UnHinged

Still Have Questions? You can email us at info@thesaberworkshop.com